How to

How to

Discover an array of step-by-step instructions, tutorials, and expert tips tailored to help you leverage the full potential of our software.

Changing the default save location for your MISMO XML files

In ACI Report, go to eServices > Options > Retrieval/Deliveries > MISMO XML Express Delivery. Click on the existing file...

How to Purchase an Additional Digital Signature

Every subscription comes with a complimentary digital signature. If you need a replacement or additional digital signatures, please follow these...

Configure your Mapping Providers

To configure mapping providers within ACI Report, please see the steps below: 1. In ACI Report, go to Options >...

Data Backup Instructions

Before migrating to a new computer, please check here to make sure that the computer meets ACI’s System Requirements. To...

Setting up ACI on a Network

The ACI suite includes a Database Redirector utility for users wanting to share their Reports, Databases, Picklist, Templates & signatures...

Recovering a Backup Report

Recover a backup file of one of your reports in two easy steps! Backup files are saved as .ABK files for ACI and .CBK files for CRAL. Open...

How to Map a CSV File for ACI Analytics

In a report, go to eServices > Import Analysis Data > ACI Analytics.  At the Subject tab, confirm the Subject’s information...

Recommended Computer Maintenance

Basic computer maintenance can help your computer and the programs on your computer, including ACI, function better. The following instructions...

How to Import/Export Common Responses

Common Responses (Picklists) can manually be shared between computers. Follow the instructions below to export and import to another computer....

How to Create/Delete Print Schemes

Create and save custom printing preferences using Print Schemes. Print Schemes can help you save time. Once a Print Scheme...