by Josh Hook | Mar 4, 2024
As part of the security enhancements deployed on December 2, 2021, users must allow third-party cookies when interacting with Sky Delivery through a vendor’s portal.
Note: Google Chrome and Microsoft Edge will allow these cookies by default, and no change should be required. Appraisers delivering reports using Sky Delivery may receive an error message when trying to upload reports if their browser settings are customized to block third-party cookies, or if their browser is using “Incognito” or “InPrivate” modes.
Sky Delivery may display the following message in these situations: The user file may be corrupt or unsupported. Click Start Over to select a NEW file or different file format and try again. If you receive this message, ensure that your browser is set to allow third-party cookies or exit the “Incognito” or “InPrivate” mode and try your submission again.
To see the cookies settings in your browser, see the instructions below for Google Chrome, Microsoft Edge, and Firefox.
Google Chrome Instructions
- Access the Settings Menu in the upper right-hand corner of your screen
- Click Privacy and Security and select “Cookies and other Site Settings”
- Cookies and other Site Settings Menu click Allow all Cookies option.
- (Optional) – There are two options.
- Click “Allowed” OR
- Scroll down to Customized behaviors and include the URL into “Sites that can always use cookies” for specific websites vs allowing all 3rd party cookies acceptance. The user can decide which is best.
Microsoft Edge Instructions
- Access the Settings Menu in the upper right-hand corner of your screen.
- Click Cookies and site permissions to the left of the screen
- Within Cookies and data stored/ Cookies and Site Permissions ensure “Block third-party cookies” is off.
Firefox Instructions
- Access the Settings Menu in the upper right-hand corner of your screen & access settings:
- Click Privacy & Security to the left of the screen
- Within Privacy & Security, the user can modify their settings from here.
by Josh Hook | Mar 4, 2024
- In ACI Report, go to Tools > Sign Report
- Select the your name from the dropdown list.
- Enter your signature password.
- Highlight the Sign As* option.
- Click Sign.
*Depending on the specific form the options are to sign as Appraiser, Supervisory Appraiser, or Reviewer.
by Josh Hook | Mar 4, 2024
To install your new ACI Report™ software, follow the steps below:
- The installation link will be provided via email. Please click the link to download.
- Go to your Downloads folder (File Explorer>Downloads).
- Double-click on the EXE file to launch the installation wizard.
- Click Next and Continue through the prompts to finish the setup.
Note: You may be prompted to install additional software requirements and reboot during installation. Please follow along with any on-screen prompts.
by Josh Hook | Dec 15, 2023 | SureStep mobile
This release adds improvements to the following components of the app.
- At the Create Order screen, the Address field has been updated. The first letter of every word will now automatically be capitalized.
Company Picker
- If the user is only tied to one company. It will automatically choose the company and proceed to the Today screen.
Action button
- Photos taken with the Action button will now be saved to unassigned.
Landscape View
- If the user rotates the device, the screen will display properly in landscape mode.
by Josh Hook | Dec 5, 2023 | Press Release
Santa Ana, Calif., Dec. 5, 2023 — ACI™, a leading provider of workflow solutions for the valuation industry for nearly 40 years and a member of the First American (NYSE: FAF) family of companies, today introduced SureStep® mobile, the most comprehensive appraisal inspection solution in the market. Through the applications and tools housed within ACI SureStep mobile, appraisers can conduct a full inspection onsite from their smartphone or tablet, including capturing photos, completing sketches, collecting property data, and analyzing research, which helps eliminate paperwork and manual data entry. Available for both iOS and Android devices, SureStep mobile also helps appraisers more effectively manage calendars and active orders by displaying all assignments and their status in one place and providing driving directions to appointments with a single touch.
“SureStep mobile helps appraisers stay in the field longer, providing the information needed to scope and quote new assignments from anywhere, so they can complete more appraisals in a day,” said Jeremy Staudenmaier, general manager at ACI. “Efficient data collection during an inspection is vital and appraisers that can conduct their business in the field gain an advantage over their competition. SureStep mobile is more than a data collection application, it’s a digital appraisal assistant designed to eliminate many of the manual tasks in the appraisal process, reducing inspection times while improving reliability.”
With SureStep mobile, appraisers automatically receive First American’s comprehensive public records data for the subject property, along with aerial and street-view imagery. In addition, all completed inspections are seamlessly imported directly into ACI’s flagship software, ACI Report™ to further reduce the need for manual data entry. Work files are thoroughly documented within SureStep mobile to comply with regulatory requirements through complete digital inspection reporting as well.
SureStep mobile is the latest innovative technology from ACI, reflecting the company’s commitment to help appraisers remain at the forefront of the digital transformation of the appraisal profession. SureStep mobile is the first release of a broader set of foundational ACI products designed to redefine how appraisers leverage technology and engage with their customers.
For additional information about ACI and SureStep mobile, visit www.aciweb.com.
About ACI
ACI specializes in creating innovative workflow solutions for real estate appraisers, appraisal management companies and financial institutions. Backed by analysis-driven tools and industry expertise, ACI’s cloud-based and enterprise software applications empower stakeholders with a streamlined approach to managing forms, rules and data, while operating with audit-ready transparency and compliance. Through visionary leadership and dedication to client service, ACI has served as a reliable and driving force in the valuation industry for nearly 40 years. ACI is a member of the First American (NYSE: FAF) family of companies. For more information, visit www.aciweb.com.
About First American
First American Financial Corporation (NYSE: FAF) is a premier provider of title, settlement and risk solutions for real estate transactions. With its combination of financial strength and stability built over more than 130 years, innovative proprietary technologies, and unmatched data assets, the company is leading the digital transformation of its industry. First American also provides data products to the title industry and other third parties; valuation products and services; mortgage subservicing; home warranty products; banking, trust and wealth management services; and other related products and services. With total revenue of $7.6 billion in 2022, the company offers its products and services directly and through its agents throughout the United States and abroad. In 2023, First American was named one of the 100 Best Companies to Work For by Great Place to Work® and Fortune Magazine for the eighth consecutive year and was named one of the 100 Best Workplaces for Innovators by Fast Company. More information about the company can be found at www.firstam.com.
