How do I update my Appraiser License expiration date in the ACI Software?
Open ACI Track. Go to Databases > Appraisers. Select the appraiser’s name, then hit Edit. Update the expiration date and click OK.
How do I pass the UAD Review Master rules with a Trainee signature?
On the signature page, use the Other field and type the word Trainee.
Alternatively, in the Other field type Provisional and in the State # field type the trainee license # should they have one. Some states provide a trainee with a provisional license # while they are training under another appraiser. It will pass UAD compliance with an instructional error.
I added a photo to my report and now it is on two different pages. When I try to remove one of them, it removes both. How can I fix this?
To resolve this issue, click File > Add/Remove Forms. Remove the two photo pages and click Save. Go back to File > Add/Remove Forms. Add the photo pages back into your report and save again. You will need to re-import the photos for these pages.
How do I get my flood map to bring up the right location?
Use Sky Maps to create and save a location map to the report, then try Sky Flood again.
Why is this field in my report showing in red?
The text does not fit in the field. You can use a smaller font (right-click the field > Font > Size), delete some text, or move some text to the addendum.
Note: If the field is still red after removing some text or using a smaller font, right-click in the field and select Clear Field, then retype the text into the field.