WebUpdate 26-0312WU
Rules
- Updated client-specific rule sets for ACI Report.
UAD 3.6 Operating Playbook: Five Operating Moves for UAD 3.6 Readiness
UAD 3.6 is more than a form update — it’s a shift in standards that changes what gets captured, how reports are reviewed, and how valuation teams maintain consistency. As requirements evolve, so must the way appraisers, AMCs, lenders, and valuation teams operate day to day. The UAD 3.6 Operating Playbook is designed to help you make that shift with clarity and control. Rather than focusing only on compliance, this playbook outlines five practical operating moves you can implement immediately to reduce rework, align expectations, and keep orders moving efficiently.
Inside, you’ll find a clear framework to:
- Establish a consistent Submit Standard
- Create a reliable Workflow Rhythm
- Define a documented Decision Path
- Strengthen communication through Plain Narratives
- Systematically Fix the Top causes of rework
Teams that perform best during standards transitions are the ones that stay consistent, minimize revisions, and make decisions quickly. This playbook gives you the structure to do exactly that.
Scheduled Maintenance
ACI performs scheduled monthly server maintenance on the third Wednesday of each month between 9:00 PM and 11:00 PM EST.
During this window, some services may be intermittently unavailable, including:
- eServices
- Flood & Location Maps
- Registration
Full service will be restored as soon as maintenance is complete.
Thank you for your understanding.
How to Fix a ‘Request Timed Out’ Error
This error corresponds to:
ERROR_INTERNET_TIMEOUT (12002) – “The request has timed out.”
This error occurs when ACI Report sends a request to one of its servers and doesn’t receive a response in time. Common causes include slow internet, blocked connections, or temporary server outages, such as:
- Network latency or instability
- Server unresponsiveness
- Firewall or proxy interference
- DNS resolution issues
Quick Fixes to Try First
1. Check Your Internet Connection
Make sure you’re connected to the internet.
Try opening a website like google.com — if it doesn’t load, restart your Wi-Fi or plug in an ethernet cable.
2. Restart the Program
Sometimes a simple restart helps.
Close the program completely, wait a few seconds, and then open it again.
If that doesn’t help, restart your computer.
3. Check Firewall or Antivirus Settings
Your security software might be blocking the connection.
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Try temporarily turning off your antivirus or firewall to see if that fixes it.
If this does resolve the issue please reach out to support@aciweb.com for the URLs to whitelist.
4. Turn Off VPN or Proxy
If you’re using a VPN or proxy, turn it off and try again.
Sometimes these can slow down or block the connection.
Workbench & UAD Form Redesign FAQ
As the appraisal industry evolves, ACI’s Workbench is here to ensure you stay ahead. Designed to meet the requirements of the UAD Form Redesign Initiative, Workbench is a powerful, modern platform that simplifies the transition to the new Uniform Residential Appraisal Report (URAR). With its dynamic features and seamless integration capabilities, Workbench empowers appraisers to adapt to the changing landscape with confidence and efficiency.
Why Workbench?
The UAD Form Redesign Initiative, led by Fannie Mae and Freddie Mac, introduces a data-driven, streamlined approach to appraisals. Workbench is ACI’s comprehensive solution, built to align with these updates while enhancing your workflow. From compliance tools to advanced analytics, Workbench is designed to make the transition smooth and your appraisals more effective.
What This Guide Covers:
- Understanding the UAD Form Redesign Initiative: Learn about the goals, timeline, and impact of the new URAR.
- Workbench Features and Benefits: Explore how Workbench supports appraisers with tools like field-level validation, integration with third-party platforms, and advanced analytics.
- Integration and Compatibility: Discover how Workbench connects with MLS systems, accounting software, and other essential tools.
- User Experience and Interface: See how Workbench’s intuitive design and customizable features enhance productivity.
- Training and Support: Find out about the resources available to help you master Workbench and navigate the UAD transition.
- Whether you’re preparing for the Limited Production phase or looking to optimize your appraisal process, this guide will provide the insights and answers you need to make the most of Workbench.
- Let’s get started and explore how Workbench can transform your appraisal workflow.
- We are here 7 days a week to support you through this transition. Contact our support team for assistance with Workbench and other ACI products.