by Karla Lascano | Apr 30, 2025 | Newsletters
Our appraisers are among the hardest working in the industry. We regularly share tips and best practice ideas to help. Follow us on LinkedIn to stay up-to-date on the latest ACI announcements, tips & tricks, industry news & insights, events, and more.
ACI announced the beta launch of ACI Sky™ Workbench, our dynamic, cloud-based platform designed to simplify and modernize the appraisal process.
Join the ACI Team for a live demo to discover key features and tools, explore real-use scenarios, and gain expert tips to boost productivity and streamline your workflow from start to finish.
Register for a Live Demo
ACTS 2025: San Antonio, TX
The ACI Team attended the ACTS Conference for a Texas-sized launch of Workbench!
The ACI Team – Danny Reyes, Evelyn Schallberger, Kim Angellone, Romanita Courson, and Erik Tisdale – at the ACTS Conference.
New Guide: Navigating the UAD and Form Redesign
The ACI Team released a new guide, Navigating the UAD and Form Redesign, the first in our series of training support materials. This guide is designed to help you smoothly transition to the new UAD and Form Redesign Initiative, providing you with the essential tools and insights needed for success.
Inside, you’ll find clear instructions and valuable resources to guide you through the changes, ensuring you’re well-prepared to leverage ACI’s Workbench and the new UAD standards. Our goal is to support you every step of the way, making this transition as seamless as possible.
Solidifi has published resources to assist with the latest updates of the AIC 2024 appraisal report forms. View their training guides for the addition of Detrimental Conditions and how and when they apply.
Run Web Updates for Optimal Performance
We roll out frequent Web Updates packed with essential software enhancements, new forms, rules and functions.
- In ACI Report or Report Pro, save and close out any open reports.
- Go to Help > ACI or CSA WebUpdates OR close the program and click the WebUpdate icon on your desktop.
- Click Go to begin the Web Update.
- Click View Notes or Close to exit once the update finishes.
About Me: I’ve been working in the appraisal industry for 13 years and spent a lot of time growing within the AMC space. I’ve helped establish Learning and Development for Training Departments, managed multiple teams within Operational departments and helped with business requirements and UAT for Ops. I came to ACI/First American in December of 2022 looking to push myself and apply my skills in a new way and grow as a leader.
I live in Tennessee with my husband and our son, who just turned 1. He is the absolute light of my life. I enjoy horseback riding, and anything outdoors. Growing up, I participated in 4H and FFA. I always got to be outside with animals and learning about agriculture. I loved it.
Random fun fact about me – before moving to TN, I had a wedding planning business in CA for 5 years and have planned or helped in some way with over 100 weddings!
TV – My all-time favorite show is Parks & Recreation
Movies – My favorite movie no matter the time of year is White Christmas. Makes me think of my sweet gammy and my childhood.
Podcasts- I love listening to the Diary of a CEO. He always has compelling guests and pushes you to think outside of your own narrative. I love that!
Music – What I am listening to really depends on my mood. I do love all music, but country music is my go-to. Big country music fan! I love me some George Strait, Reba, and Dolly Parton. Right now I am very obsessed with Kacey Musgraves.
Food – I’m a simple gal. My favorite food is grilled cheese.
Hobbies – Volunteering at church events, hosting and planning parties for literally any and every reason and gardening – flowers specifically. I could talk to anyone about flowers all day long.
Measurement of success? I believe that the true reflection of my achievements lies in the respect, trust, and positive regard I earn from those around me. When my colleagues, peers and friends view me as reliable, competent, and inspiring, I know I have succeeded.
Valuation Expo | August 11-13, Las Vegas, NV
We’re returning to Las Vegas as gold sponsor at Valuation Expo! Join us for this prime networking event and be part of the shift in the industry. Meet with the ACI Team at the trade show and catch live Workbench trainings. ACI customers can receive 20% off Valuation Expo trade show and general session passes with coupon code ACI20.
Visit the ACI Self-Service Center, offering assistance at any time of the day, right at your fingertips! Our Self-Service Center is a comprehensive hub for both newcomers and seasoned ACI users. This collection of guides and instructional articles are designed to boost your workflow efficiency!
by Karla Lascano | Apr 23, 2025 | ACI Bulletins, UAD
We’re excited to introduce the first in our series of training support materials: Navigating the UAD and Form Redesign. This guide is designed to help you smoothly transition to the new UAD and Form Redesign Initiative, providing you with the essential tools and insights needed for success.
Inside, you’ll find clear instructions and valuable resources to guide you through the changes, ensuring you’re well-prepared to leverage ACI’s Workbench and the new UAD standards. Our goal is to support you every step of the way, making this transition as seamless as possible.
We appreciate your trust in ACI and are committed to providing you with the best support and training. If you have any questions or need further assistance, please don’t hesitate to reach out to our team.
Thank you for being a valued part of the ACI community. Let’s move forward together with confidence and innovation.
by Karla Lascano | Apr 1, 2025 | Press Release
ACI™ Introduces a Transformative, Cloud-Based Uniform Residential Appraisal Report Platform
New ACI Sky™ Workbench Platform is Designed to Modernize Appraisal Processes
SANTA ANA, Calif. – April 1, 2025 – ACI™, a leading provider of workflow solutions for the valuation industry for over 40 years and a member of the First American (NYSE: FAF) family of companies, today announced the beta launch of ACI Sky™ Workbench (Workbench), a dynamic, cloud-based platform designed to simplify and modernize Uniform Residential Appraisal Report (URAR) generation. By streamlining workflows, reducing inefficiencies and enhancing compliance with evolving GSE standards, Workbench is set to empower appraisers to deliver faster, more accurate reports with ease. ACI will demo Workbench at the ACTS Conference in San Antonio, TX on April 5.
“Our goal with Workbench is to reimagine how appraisers work – streamlining processes, enhancing compliance and increasing efficiency, while laying the groundwork for the future of appraisal excellence,” said Kim Angellone, program director at ACI. “Designed by appraisers for appraisers, Workbench modernizes appraisal workflows, enabling valuation professionals to take on additional assignments and complete them faster and with greater accuracy, while reducing the need for revisions. The result is unparalleled efficiency, compliance and accuracy.”
Informed by valuable insights gathered from ACI’s Appraiser Innovation Council, Workbench offers a comprehensive, all-in-one solution designed to enhance appraiser productivity and comply with Uniform Appraisal Dataset (UAD) 3.6 requirements when they take effect September 8, 2025. This innovative platform gives appraisers easy access to a wide array of tools and unmatched data sources in a single, intuitive environment.
Key Features of Workbench:
- Dynamic Workflow: Workbench allows appraisers to start tasks at any point in the appraisal lifecycle, tailoring processes to their needs. This flexibility enhances productivity by focusing efforts on the most critical tasks, streamlining the appraisal process.
- Seamless Integration: The platform integrates effortlessly with essential third-party tools and data sources, such as MLS systems and public records databases, which streamlines access to comprehensive and up-to-date information, accelerating the appraisal process and reducing manual data entry.
- Advanced Data Analytics: Workbench provides powerful analytics capabilities that allow appraisers to conduct in-depth data analysis and generate more informed and precise appraisal reports that enhance compliance with both regulatory and client standards.
- Compliance-Ready Tools: Built to align with the latest GSE-mandated UAD standards, Workbench includes automated compliance checks within the appraisal process, helping appraisers maintain high-quality outcomes while adhering to industry regulations.
For more information about ACI Sky Workbench, visit www.aciweb.com or email workbench@aciweb.com. Visit the ACI Team at tables 10 and 11 for a live demo at the ACTS Conference April 5 www.appraisersconference.net/.
About ACI
ACI, a member of the First American (NYSE: FAF) family of companies, specializes in creating innovative workflow solutions for real estate appraisers, appraisal management companies and financial institutions. Backed by analysis-driven tools and industry expertise, ACI’s cloud-based and enterprise software applications empower stakeholders with a streamlined approach to managing forms, rules and data, while operating with audit-ready transparency and compliance. Through visionary leadership and dedication to client service, ACI has served as a reliable and driving force in the valuation industry for over 40 years. For more information, visit www.aciweb.com.
About First American
First American Financial Corporation (NYSE: FAF) is a premier provider of title, settlement and risk solutions for real estate transactions. With its combination of financial strength and stability built over more than 135 years, innovative proprietary technologies, and unmatched data assets, the company is leading the digital transformation of its industry. First American also provides data products to the title industry and other third parties; valuation products and services; mortgage subservicing; home warranty products; banking, trust and wealth management services; and other related products and services. With total revenue of $6.1 billion in 2024, the company offers its products and services directly and through its agents throughout the United States and abroad. In 2024, First American was named one of the 100 Best Companies to Work For by Great Place to Work® and Fortune Magazine for the ninth consecutive year, and named one of the 100 Best Workplaces for Innovators by Fast Company for the second consecutive year. More information about the company can be found at www.firstam.com.
###
Media Contact:
Marcus Ginnaty
First American Financial Corporation
(714) 250-3298
by Karla Lascano | Mar 18, 2025 | Events

ACI at ACTS Conference: April 5-8 – See You There!
ACI is thrilled to be a first-time gold sponsor and exhibitor at the ACTS Conference and Trade Show in San Antonio, Texas!
This year’s event is packed with incredible educational and networking opportunities guaranteed to boost your knowledge and business.
Mark your Calendars for April 5th
Be the first to catch a demo of ACI’s ground-breaking URAR cloud-based solution in Room 1 from 4-5pm!
Swing by and say howdy to the ACI Team at tables 10 & 11 throughout the conference to learn more about our cutting-edge appraisal tools designed to pave the way for your success.
We’re beyond excited to learn, grow, and transform the valuation industry together, Texas Style!
See ya’ll in San Antonio!
The ACI Team
by Karla Lascano | Jan 7, 2025
- Click the drop-down arrow to enter your first common response in the field.
- In the same field, left-click after the last letter of the common response you just entered.
- Click the drop-down arrow to select another common response from your list.
- Repeat steps 2 & 3 if more common responses are needed for that field.
Note: If the common responses are too long for the field, right-click on the field, click Font from the drop-down menu, and select a smaller font size.