Apex 7 not licensed

by Romanita | Apr 21, 2025

Getting an message “Apex 7 not licensed or not registered”. In addition to normal Web Updates, you may be required to run a Special Update.

1. In ACI Report (or Report Pro), close out of the report and go to Help > ACI WebUpdates or close ACI Report (or Report Pro) and click on the Web Update icon on your desktop.
2. In the Special Update ID field, type APEX7 and click Go.
3. It will install 2 updates. Once complete, exit the web updater.
4. Please reopen ACI Report and launch Apex v7 to ensure the message is gone.