Sky Delivery Status

On this page you’ll find status updates (including maintenance, outage and uptime reports) and release details for the ACI Sky Delivery product.

Files Impacted

06/12/2015 | 11:05 AM ET

Workflow Saga Translation
Incident Type PDF Process Component Latency
Component PDF Process
Level Level 2 – Multiple Users Impacted
# of Files Impacted All Files processing through PDF Process
Issue Description PDF Process saga is processing files at a slower rate than average.
User Experience User may experience longer-than-average times for processing uploaded PDF files. Affects only client files that are using the PDF Process service.
Root Cause Under Investigation
Action Taken Increased process monitoring, root cause investigation underway, possible code change.