Cookie Notice

We collect certain information by automated means using technologies such as cookies and web beacons when you visit our site. By collecting this information, we learn how to tailor the Site to our visitors.

What is a Cookie

A Cookie is a small text file stored within your web browser (e.g.; Safari, Internet Explorer, Firefox, or Chrome) by the websites you visit. Cookies are widely used to make websites work, as well as to provide information to the owners of the website. Your browser may tell you how to be notified when you receive certain types of cookies and how to restrict or disable certain cookies. Please note, however, that without cookies you may not be able to use all of the features of our Site.

There are two types of cookies that are used by websites:

  • Session cookies – these temporary cookies are created when you visit a website. When you leave the website all session cookies are deleted.
  • Persistent cookies – these cookies remain on your computer for the period of time specified in the cookie. They are activated each time you visit the website that created that particular cookie.

Cookies we use on our website

Depending on which services you use on our websites we may use some or all of the cookies detailed below:

Cookie Name Purpose
ASP.NET ASPXAUTH These cookies enable some areas of the website to display correctly. They do not collect personal information.
ASP.NET ASP.NET_Sessionid
Community Server Community Server-User Cookie
Community Server CSAnonymous
UserCookie 2101
Once you have logged on with your username and password, to make it easier to log in again if you choose ‘Remember me’.
Eloqua Analytics   These cookies and web beacons help us to analyze how users use the Site.
To opt out of being tracked by Eloqua’s web analytics, visit:
http://www.eloqua.com/trust/privacy-policy.html
Google Analytics __utma
__utmb
__utmc
__utmz
These cookies store information on previous visits to our website and visitor referrals by other websites.

To opt out of being tracked by Google Analytics across all websites please visit: https://tools.google.com/dlpage/gaoptout

Kayako SWIFT_client
SWIFT_sessionid
SWIFT_visitor
SWIFT_visitorsession
This cookie is required for the chat functionality on the websites.

How to control and remove cookies

If you want to restrict or remove the cookies set by our website, or any other website, you can do this through your browser settings. Use the Help function within your browser to learn how. Please be aware that restricting cookies may limit website functionality and adversely affect your browsing experience on websites.

For more information on cookies, please visit http://www.allaboutcookies.org/

Changes to this Cookie Notice

We keep our Cookie Notice under regular review. This Cookie Notice was last updated June 2013.