Welcome to our ACI Sky™ Status page. Here you can monitor the uptime of the Sky Services and stay up-to-date on any issues or downtimes along with scheduled maintenance periods. Update windows are regularly scheduled on Tuesday and Thursdays evenings from 10PM – midnight ET.

Status_Clear

Clear Skies

February 23, 2018 12:45pm ET
Outage

ACI Sky Delivery Issue

February 23, 2018 12:00pm ET
We are currently experiencing a production issue in ACI Sky Delivery. We are actively working to resolve the issue and will post an update as soon as the information becomes available.
12:45pm ET

The ACI Sky Delivery issue is resolved and transactions are processing normally.
Status_Clear

Clear Skies

September 15, 2017
Partly Cloudy

Partly Cloudy

August 21, 2017 10:30am ET
Users may experience some delays with ACI Sky Report, Delivery and Review PDF processing.
August 21, 2017 12:30pm ET
Users may experience some delays with ACI Sky Review. All other services are processing normally.
Status_Clear

Clear Skies

August 4, 2017 10:30am ET
Partly Cloudy

Partly Cloudy

August 4, 2017 8:30am ET
Users may experience some delays with ACI Sky Delivery and Sky Review.
Status_Clear

Clear Skies

August 2, 2017 4:11pm ET
An update has been deployed and Sky Review is now fully operational. All files have now processed and should be available for review.
Partly Cloudy

Partly Cloudy

August 2, 2017 2:24pm ET
Users may experience some delays with ACI Sky Delivery and Sky Review.
August 2, 2017 3:30pm ET
Sky Review Latency Update – Our production and technology teams continue to work to resolve the slow Sky Review processing. We have identified the problem and are working to resolve the issue.
Status_Clear

Clear Skies

July 19, 2017 12:40pm ET
Partly Cloudy

Partly Cloudy

July 19, 2017 8:10am ET
Users may experience some delays with ACI Sky Delivery and Sky Review.
Status_Clear

Clear Skies

June 9, 2017 12:30pm ET
Partly Cloudy

Partly Cloudy

June 9, 2017
Users may experience some delays with ACI Sky Delivery and Sky Review.
Status_Clear

Clear Skies

May 26, 2017 11:55am ET
Outage

ACI Sky Delivery Issue

May 26, 2017 8:55am ET
We are currently experiencing a production issue in ACI Sky Delivery. We are actively working to resolve the issue and will post an update as soon as the information becomes available.
10:00am ET
We have identified the issue and are actively working on a resolution. 11:30am ET

The ACI Sky Delivery issue is resolved and transactions are processing normally.