Getting a new machine is exciting, but newer operating systems paired with your office network can be difficult to navigate. We’ve established this document as a guide for the folders and files you’ll need to hit the ground running with ACI software on your new PC. If you’re not comfortable moving your own database, please don’t hesitate to call or email us. The ACI One Call team has office hours 7-days a week to help you early, late, and even on the weekends. The below list includes the default folder locations; however, if your office is networked or you’ve changed your options this may be slightly different.
The paths for your files are located in your software. To validate these file locations go to: Options > Environment > File Locations, or you can go to the Database Redirector to create a reusable template.
In \Program Files (x86)\ACI32\ you’ll find:
- Dict.u (this file holds the words in your dictionary)
- Databases (File Lister \ ACI Research)
- Picklist (Common Responses)
The Configuration folder will always be local on the C drive: The files contained in the Configuration folder keep your current settings and are integral to making sure your new computer is as close to the previous one as possible.
It may be beneficial to copy the entire ACI32 folder to your external hard drive. This way, if you have any data that you need, it will be accessible. You can then copy the above folders to place within ACI32 folder on your new computer.
Remember if you need us we’re here. Just call 800-234-8727 Monday – Friday from 7am – 10pm ET, or Saturday and Sunday from 9am – 5pm ET. Also, before completing the migration and wiping your old machine – triple check that everything is operating as expected and your settings, signature, reports, and common responses are all available.