A recent change to Microsoft’s Bing® Mapping integration necessitates that all ACI Report™ users update to the current version of our Bing Mapping eService. This update is currently available on ACI WebUpdate and can be downloaded at any time.
To avoid an interruption of service, we recommend running WebUpdate on or before June 28th 2013.
As an added precaution, we will be performing a “Hot Update” this week for the Bing maps eService, which will prompt all users who have not updated their software to the current version to run WebUpdate before gaining access to mapping.
To run WebUpdate, use the ACI WebUpdate icon from your desktop or open ACI Report, go to Help > ACI WebUpdate, and follow the steps. If you do not have a support contract please call ACI Sales at 800-234-8727, or log in and renew an existing support contract using the ACI store.