ACI - The Appraisers Choice

ACI crashed again...imagine my surprise!!!

BBonham — Sat, 04 Sep 2010 22:19:30 GMT

If I go to the thumbnails page and delete more than 5 or 6 pics without hitting the save Icon it will lock up and make me do it again...

Very frustrating.

It always asks if I want to send an error report...which I do every time...usually a couple a day, but I don't ever get any follow up on it...

Money well spent...not.

Market Conditions List

AlBenj — Sat, 04 Sep 2010 18:59:30 GMT

All four of my appraisers use ACI. I'm trying to teach them to use the Market Conditions of eServices. All computers are updated. On only one computer there is a only about 15 choices of MLS Providers. On the other 3, I have like 100 choices. What's wrong with this one ? Im mainly looking for MA-MSLPIN (which SHOULD be MLSPIN not MSLPIN)

Cost approach bottom line

josedoor — Thu, 02 Sep 2010 19:36:26 GMT

Hi Andy:

Some time ago you and I communicated about programing the bottom line on the cost approach in the report forms so we could set the line to accept either aplha or numeric, in those cases where we wanted to enter N/A on the bottom line and have it "lock" in place. As it is the bottom line changes each and every time we make any kind of a change that affects the cost approach entries, including going to Apex and back for a sketch.

We had a case this week where the lender did not read the comment in the cost approach section regarding the site value. It took multiple phone calls and emails to clue the underwriter in that we HAD included a site value in the comments and not on the bottom line. Meanwhile, the UW had rejected report.

Bothersome, to say the least.

Any developments on that front???

Thanks,

Dave

Quickbooks Payroll

decis46 — Mon, 23 Aug 2010 20:21:00 GMT

Dose anybody associate with Quickbooks Payroll? I've notice that Quickbooks intertwines with ACI Track, and I'm kind of wondering if Quickbooks Payroll takes a burden off when it comes to taking care of invoice's and payroll for the Appraisers thank you.

New ValuationSupportServices - ProQuality Update

LAS-JOE — Fri, 20 Aug 2010 12:35:59 GMT

Any idea when the New ValuationSupportServices - ProQuality Update (XML)

will be available?

thanks.

Adding information into CSV import

johnc0601 — Thu, 29 Jul 2010 01:45:53 GMT

This may be a feature request more than a question but when i import a CSV file for instance MLS # I would like import "MLS #<imported value>" but your import tool does not allow other characters in the import section. I understand this is not an easy change as you dont want to store the extra data in the your spreadsheet, but maybe there is a workaround.

Another example: I import Acres so "0.43" shows up in the report, I still must add "Acres in ever place".

And DOM: There is no spot for DOM on the 1004, so it must go in a different blank WITH another import, which seems impossible with the current system. exp:(<SALEDATE> DOM<###>)

This would make your MLS import tool much more functional if there was maybe a seperate comparable import tool that allows you to have place holders as to where the data gets placed, as you have with the address, at least we can arrange there.

And if nothing else please make a "half bath" section, so it appears <fullbath>/<halfbath> in the sales comparison.

Thanks for your considerations.

Can't get Location Maps -> Receiving Windows COM Error

srbreedwell — Mon, 26 Jul 2010 16:01:30 GMT

When I click the Location Map button, I get this error message:

----------------------------------------------------------

The Service Provider rejected your GetMap transaction for the following reasons:

A Windows COM error was encountered. 0x80040154: Class not registered

----------------------------------------------------------

I've been trying to troubleshoot it all morning, the only recent changes we've done were updates to two machines with the same license. The second machine is just a backup, we only need maps on the primary machine.

file name for color scheme

DRP1949 — Wed, 21 Jul 2010 18:18:04 GMT

What is the file name that contains the color scheme for the screen appearance? I just started using a new computer. I have all my old files including program files on an exterior hard drive. I would like to bring over my color scheme that I have been using for many years to the new computer. I'm guessing that it is in a file that can be transferred but I don't know what I am looking for. Any help for me out there?

Error Message

StricklandAppraisal — Wed, 21 Jul 2010 16:36:44 GMT

I am continuing to get the following errors while typing in ACI Report.

"Error encountered while attempting to import a RIch Text formatted document Group 3 Error Code a02"

and

"An unhandled exception has occured in ACI Report. Please contact ACI. Menu creation failure. Object Windows Exception"

When each error appears this will shut down the ACI and then have problems getting the file I was working on reopened.

I have contact ACI support and no definite answer as to why I am getting these message..their only suggestion was that file size was to high or that template was corrupted. Made a new template and continue to get errors. File sizes are not high, have not changed anything that I was previously doing.

Anyone else getting these same errors or have any solutions?

Software transfer to new laptop

pinnacle4you — Fri, 16 Jul 2010 03:49:08 GMT

I just got a new laptop to replace my 5yr old dinosaur. What is the easiest way to get all my ACI software over to my new laptop? Figured I would go to some pros here on the blog.... Thanks in advance.

Wizard.wif

trwolfe — Wed, 14 Jul 2010 21:08:26 GMT

We are currently using 3 stand alone computers in the office with a dell file server. ACI is installed on each system with the shared files on the server. Is there any way to have the wizard.wif file on the server and all computers use the same shared file instead of copying the file everytime you make a revision back to each computer?

Minor REO addendum and LAND 2010 form issues

johnc0601 — Mon, 12 Jul 2010 21:00:15 GMT

REO addendum:

Is there anyway to get the subject info from the sales comparison to automatically transfer over the REO addendum? Another addition would be the GLA calculator (like the sales comparison version) on the REO form.

LAND 2010 addendum:

County doesnt tranfer from order to page 1

Lender's address doesnt transfer from order to page 1

Thanks,

John

save a file as different type

Bill F — Sat, 10 Jul 2010 15:10:37 GMT

I have an ACI file that is a 1004 that I need to have on a GP form. Any way to "save" as a different type form much like you can do in NOVA?

thanks

Bill

aci mobile/aci pocket

wildguess — Tue, 14 Apr 2009 17:42:52 GMT

Has anyone had success with aci mobile/pocket software, and do you recomended andy devices(blackberry, iphone, etc. etc.) to use with this product.

thanks.

location map

davis appraisal — Wed, 30 Jun 2010 16:10:37 GMT

Now my location map won't load................help!

photos

davis appraisal — Tue, 29 Jun 2010 23:43:06 GMT

Now my photos won't cut and paste without turning differnet colors. Is it possible that every program has been corrupted in ACI along with my file lister?

file lister

davis appraisal — Tue, 29 Jun 2010 21:04:58 GMT

only offers an option of file number...............suggestions?

Marking neighborhood boundaries on Map Point

CigarDad — Sat, 19 Jun 2010 20:42:03 GMT

I now have 2 clients that area requiring that all the boundaries listed in the neighborhood section also be clearly marked/visible on the location map.

This feature is much more important to me than the importing MLS data.

What is the time line for this feature to be implemented?

GPAR restricted use wont print comps 4-6 page

sctrotta — Fri, 18 Jun 2010 19:03:11 GMT

how can i fix this? I've been on hold for twenty five minutes, ridiculous.

OK to use NAS device with ACI on network?

cincinnerdi — Mon, 14 Jun 2010 17:18:31 GMT

I've searched on these forums but did not see anything about this topic. I have ACI working on Windows networks with Small Business Server file share setup to hold ACI data files. Works fine. What I'm wondering if anyone is using a NAS (network attached storage) as a file server instead? Is this supported? I looked at System Requirements on the aciweb.com site, but it didn't specify one way or the other.

ACI Track error message

LauAssociates — Fri, 04 Jun 2010 21:02:33 GMT

Hello,

We are using ACI Track version 8.1.2.424.

We have the program on 3 computers and one server, and recently, one by one, each computer has been affected by the following error message whenever the program is opened, and once the program opens whenever you try to take any actions:

Directory is controlled by other .NET file.
Directory:C:\PROGRAM FILES\ACI32\DATABASES\COMMON\
File:C\DOCUME~1\STAFF\LOCAL~1\TEMP\RTRACK32\PDOXUSRS.LCK

Tech support has walked us through the process of deleting all .LCK and .NET files, but this has not solved the problem, and they don't have any other ideas.

There is one remaining PDOXUSRS.NET file that won't delete, just displays the error: Cannot delete the file. Cannot read from the source file or disk.

Any troubleshooting suggestions would be very appreciated!

Problem with CTRL-A

rhkern — Wed, 26 May 2010 18:15:55 GMT

There is a problem with Web Update 5/25/2010. CTRL-A deletes existing comments in fields that spill over to narrative addendum.

common response in use

ghambone — Tue, 25 May 2010 16:36:47 GMT

I am getting a common response in use error message each time a change fields. I have rebooted/shut down the cpu many times but i am still getting this message.

Clipboard Error

jshugars — Tue, 18 May 2010 00:29:54 GMT

Frequently when cutting and pasting graphics the following dialog box will pop up. An unhandled exception has occured in ACI Report Please contact ACI: Attempt to open busy clipboard ObjectWindows Exception OK to resume? When there is something on the clipboard this will continuously pop-up making it almost impossible to work. The problem has persisted through many web updates. I web update every two to three days. I have had this problem on Windows XP and both 32 and 64 bit Windows 7.

Linking Cells

johnc0601 — Mon, 17 May 2010 16:56:47 GMT

Is there a way to link certain cells to one another in a template? So if I place information is one cell it will fill in other cells in the report that i specify. I see the order is setup this way. I'm assuming there is a way.

Thanks,

John