Here at ACI we strive to provide you with the best service in the industry. By listening to your requests, we are able to adapt and lead the way with innovative approaches and unique service options. It is this constant improvement that sets us apart, and gives you an edge in your business.
We were the first to introduce a “Quick Call” option to fast track those short calls, and the first to provide late night, early morning and weekend support with a standard membership. And now we are breaking down the walls between sales and technical support to provide you with a single point of contact. One place to call to get the assistance you need, day or night.
That’s correct, we’re combining our sales and technical solutions departments into one team – called ACI “One Call.” This modern approach allows us to better serve you with an all-inclusive customer service experience. In addition to providing technical support, the One Call team can process membership renewals and any software purchases. Same great people – now with just more flexibility to help in a variety of ways.
One Call launches May 1st 2015, and here’s some more good news – there’s no new number to memorize. You can get a hold of us the same way you always have. Just call toll free 800-234-8727 and listen to the new One Call options. We also added the email address email@example.com where you can send questions about products, support, and pricing.